Shipping within Australia
We aim to dispatch all orders within 72 hours. We will do our very best to get your order to you within the below time frames.
Expected Shipping time frames within Australia:
- Australia Post Standard: 2-14 business days from dispatch
- Express: Express Post with delivery expected within 1-2 business days from dispatch
Extended Delivery Times for Remote Areas
Certain remote or less accessible regions may experience extended delivery times.
These time frames are estimates only and can vary due to circumstances beyond our control. We are not responsible or liable for any delays that may occur in the shipping process.
Delivery timelines exclude weekends and public holidays, and delays due to weather or other unforeseen factors may occasionally impact schedules.
International Shipping
- Standard: Sent via Australia Post. Estimated delivery at 15-25 business days for most countries.
-
Express: Please contact us for services available to your country, delivery is generally expected within 3-10 business days for most countries.
Extended Delivery Times for Remote Areas
Certain remote or less accessible regions may experience extended delivery times. Please note that delivery timelines exclude weekends and public holidays, and delays due to weather or other unforeseen factors may occasionally impact schedules.
Customs, Duties, and Taxes (International Orders)
We ship with Delivery Duty Unpaid. This means that total prices charged to the customer do not include any local taxes or duties. As the customer/recipient, you are responsible for any import duties, customs charges, or local sales taxes required by your destination country to release your order from customs.
Shipping Delays
Every effort has been made to offer a variety of shipping options with accurate shipping time frames. It is the responsibility of the customer to ensure that you select the correct shipping option taking into account your event date and potential shipping disruptions.
In the event that your linens delivery doesn't arrive in time due to unforeseen shipping delays, we must be notified in writing within 72 hours of your shipment delivery. Please email sales@ritualhome.com.au and we will work with you to come up with a solution.
Any additional freight charges or fees incurred due to exchanging or returning goods, delivery refusal, providing an incorrect address or multiple failed attempts are the responsibility of the customer.